Effective Date: 12/27/2021
Vehicleaid.com values the trust you place in us. We seek to ensure the security of our customer data in compliance with state and federal law. As part of the normal operation of our services we collect and, in some cases, disclose information about you.
- What information we collect
- How we use that information
- How we may share that information
- How we protect your information
- Your choices regarding your personal information
INFORMATION WE COLLECT
Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier.
Information You Give Us
We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, write a review, or use any of our services.
The information we collect from you includes things like:
- Your name
- Your mailing address
- Your e-mail address
- Your IP address
- Your phone number
- Your credit card number and other payment information
- Product reviews, blog comments, etc
- Demographic and lifestyle information, such as personal interests and product preferences
It may also include information you give us about other people, such as the name and address of a gift recipient.
Information From Other Sources
We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.
We automatically track certain information based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
In combination with other information we collect, a cookie may facilitate the tailoring of advertisements and offers to you, sometimes in connection with interest-based advertising.
To help us understand and enhance our interactions with visitors to our website, we may permit web analytics providers to collect information on our website using automated tools like cookies or web beacons. Web beacons assist in delivering cookies and help us determine whether a web page on the website has been viewed and, if so, how many times. For example, any electronic image on the website, such as an ad banner, can function as a web beacon. We also may share personal information with those providers.
OUR USE OF YOUR INFORMATION
How We Use the Information We Collect
We use the information we collect for things like:
- Fulfilling orders and requests for products, services or information
- Processing returns and exchanges
- Tracking and confirming online orders
- Delivering products
- Marketing and advertising products and services
- Conducting research and analysis
- Establishing and managing your accounts with us
- Communicating things like special events, promotions and surveys
- Identifying you on our website and tailoring advertisements and offers to you based on your interactions with us online
- Facilitating interactions with Vehicleaid and others, such as enabling you to share a link witha friend
- Operating, evaluating and improving our business
We use information in the file we maintain about you, and other information we obtain from your current and past activities on the website, to resolve disputes, troubleshoot problems and enforce our Terms and Conditions. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.
By using this site, you agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, analyze site usage, improve our content and product offerings, and customize our site’s content, layout, and services. These uses improve our site and better tailor it to meet your needs.
By using this site, you agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as new products, services, events, limited-time offers, etc. If you do not wish to receive these communications, please request an opt-out by contacting us.
Third-Party Service Providers
We may employ other companies and individuals to perform functions on our behalf, such as delivering packages. They have access to personal information needed to perform their functions.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us at [email protected] if you wish to cancel your account or request that we no longer use your information. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
OUR DISCLOSURE OF YOUR INFORMATION
How We Share the Information We Collect
Vehicleaid does not sell, rent or trade your personal information to third parties. We may share your information with third parties to perform services on our behalf.
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Vehicleaid, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share personal information in the event of a company sale, merger, acquisition, dissolution or similar event.
How We Protect the Information We Collect
We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Vehicleaid cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. The Vehicleaid website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website such as ordering information including your name, address and credit card number.
Your Choices Regarding the Information We Collect
You may choose to:
- Stop receiving marketing or promotional e-mails
- Update and correct your personal information
- Cancel your account or request that we no longer use your information toprovide you services
- Request removal of your personal information from our blog comments and product reviews
- Audit your personal data
CONTROL OF YOUR PASSWORD
PROTECTING CHILDREN’S PRIVACY
We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.