Effective Date: 12/27/2021

Vehicleaid.com values the trust you place in us. We seek to ensure the security of our customer data in compliance with state and federal law. As part of the normal operation of our services we collect and, in some cases, disclose information about you.

This Privacy Policy tells you:

  • What information we collect
  • How we use that information
  • How we may share that information
  • How we protect your information
  • Your choices regarding your personal information

The privacy practices of this statement apply only to vehicleaid.com. Vehicleiad.com is not responsible for the privacy practices or content of other sites that our website links to. We encourage you to be aware when you leave our site to read the privacy statements before providing information, as they may differ from ours. If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us.

INFORMATION WE COLLECT

Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier.

Information You Give Us

We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, write a review, or use any of our services.

The information we collect from you includes things like:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your IP address
  • Your phone number
  • Your credit card number and other payment information
  • Product reviews, blog comments, etc
  • Demographic and lifestyle information, such as personal interests and product preferences

It may also include information you give us about other people, such as the name and address of a gift recipient.

Information From Other Sources

We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.

Automatic Information

We collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our website. We use cookies to create a more personalized shopping experience on our website.

We automatically track certain information based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

“Cookies” are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. We use cookies to allow you to enter your password less frequently during a session. Cookies can help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site and you may be required to reenter your password more frequently during a session.

In combination with other information we collect, a cookie may facilitate the tailoring of advertisements and offers to you, sometimes in connection with interest-based advertising.

To help us understand and enhance our interactions with visitors to our website, we may permit web analytics providers to collect information on our website using automated tools like cookies or web beacons. Web beacons assist in delivering cookies and help us determine whether a web page on the website has been viewed and, if so, how many times. For example, any electronic image on the website, such as an ad banner, can function as a web beacon. We also may share personal information with those providers.

OUR USE OF YOUR INFORMATION

How We Use the Information We Collect

We use the information we collect for things like:

  • Fulfilling orders and requests for products, services or information
  • Processing returns and exchanges
  • Tracking and confirming online orders
  • Delivering products
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Establishing and managing your accounts with us
  • Communicating things like special events, promotions and surveys
  • Identifying you on our website and tailoring advertisements and offers to you based on your interactions with us online
  • Facilitating interactions with Vehicleaid and others, such as enabling you to share a link witha friend
  • Operating, evaluating and improving our business

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the website, to resolve disputes, troubleshoot problems and enforce our Terms and Conditions. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.

By using this site, you agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, analyze site usage, improve our content and product offerings, and customize our site’s content, layout, and services. These uses improve our site and better tailor it to meet your needs.

By using this site, you agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as new products, services, events, limited-time offers, etc. If you do not wish to receive these communications, please request an opt-out by contacting us.

Third-Party Service Providers

We may employ other companies and individuals to perform functions on our behalf, such as delivering packages. They have access to personal information needed to perform their functions.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us at [email protected] if you wish to cancel your account or request that we no longer use your information. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

OUR DISCLOSURE OF YOUR INFORMATION

How We Share the Information We Collect

Vehicleaid does not sell, rent or trade your personal information to third parties. We may share your information with third parties to perform services on our behalf.

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Vehicleaid, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

We may also share personal information in the event of a company sale, merger, acquisition, dissolution or similar event.

How We Protect the Information We Collect

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Vehicleaid cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The Vehicleaid website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website such as ordering information including your name, address and credit card number.

Your Choices Regarding the Information We Collect

You may choose to:

  • Stop receiving marketing or promotional e-mails
  • Update and correct your personal information
  • Cancel your account or request that we no longer use your information toprovide you services
  • Request removal of your personal information from our blog comments and product reviews
  • Audit your personal data

CONTROL OF YOUR PASSWORD

You are responsible for all actions taken with your account and password, including the payment of fees. Therefore we do not recommend that you disclose your Vehicleaid account information or password to any third parties. If you choose to share your information with third parties to provide you additional services, you are responsible for all actions taken with your account and password, and therefore you should review that third party’s privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf.

PROTECTING CHILDREN’S PRIVACY

We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

NOTICE

We may change this Privacy Policy from time to time based on your opinions and our need to accurately reflect our data collection and disclosure practices. All changes to this policy are effective after we post the changes to this page.